Services
Three comprehensive approaches to embed human factors excellence in your operation.
I Help Businesses
What I Do
Sector Expertise & HF/NTS Focus
Aviation
TSA delivers tailored Human Factors and Non-Technical Skills (HF/NTS) training to improve crew performance, safety culture, and operational decision-making. Our programs help airlines, charter operators, and flight crews enhance situational awareness, communication, and risk management in complex aviation environments.
Mining
TSA partners with mining companies to embed HF/NTS principles into operational leadership, safety culture, and risk management programs. Our training improves team communication, critical decision-making, and adherence to safety procedures, reducing incidents and improving site performance.
Medical
In the medical sector, TSA focuses on HF/NTS to enhance team coordination, situational awareness, and decision-making in high-pressure clinical and emergency environments. Our programs help organisations reduce errors, improve patient safety, and strengthen operational efficiency.
Tourism
We support tourism operators in high-risk environments with HF/NTS training and safety consulting that strengthens team collaboration, hazard awareness, and customer safety. TSA’s solutions ensure operations are efficient, compliant, and resilient while delivering a positive visitor experience.
Drone Survey
TSA delivers HF/NTS training and safety guidance for drone survey and remote piloting operations, ensuring compliance and operational excellence. We focus on risk awareness, decision-making, and communication, enabling teams to safely execute complex aerial missions across industries.
Featured Courses
ATPL Theory (Airline Transport Pilot Licence)
Take the next step in your flying career with our ATPL Theory program. Comprehensive ground school covering all subjects required to sit for ATPL exams, including performance, systems, meteorology, flight planning, navigation, air law, and human performance.
Basic Gas Turbines
A clear, practical introduction to gas turbine engines for those entering or working in aviation maintenance, mining support, or related industries. Understand engine theory, components, operation, and troubleshooting, backed by case studies and hands-on examples.
Human Factors / Non-Technical Skills (HF/NTS)
Improve safety, teamwork, and decision-making with our Human Factors and Non-Technical Skills courses. Tailored for aviation, mining, medical, and tourism sectors, these programs focus on situational awareness, communication, leadership, workload management, and error reduction.
AROC Issue (Aviation Radio Operator Certificate of Competency)
Gain your Aeronautical Radio Operator Certificate (AROC) to legally transmit on aeronautical frequencies. This course covers radio procedures, phraseology, emergency communications, and regulatory requirements. Essential for pilots, flight crew, and anyone operating aircraft radios.
Training Delivery Options
- Onsite Training – We come to your base, mine site, hospital, or tourism operation.
- Virtual / Online Training – Learn from anywhere with live instructors or self-paced modules.
- Blended Training – Combine the best of online theory and hands-on practical sessions.
Who Should Attend?
- Pilots, flight crew, engineers, and ground staff
- Mine site operations and logistics teams
- Medical evacuation and emergency service staff
- Tourism and adventure activity operators






Certifications
Diploma in Environment Health and Safety Management
Diploma Work Health and Safety
ISO 45001:2018 – Principles of Occupational Health and Safety Management Systems certified
ISO 19011 Lead Auditor certified
Accident Prevention and Investigation in Occupational Certified
ISO 9001:2015 – Quality Management System (QMS) Certified
